EMBRACING FAILURE. BECOMING SUCCESSFUL

How College ERP (cERP 1.0) Impacting the Education Industry Immensely

Schools and higher education institutions need an ERP solution to bridge the gap and also move towards creating world-class institutions. For the successful ERP implementation, both the school as well as the ERP implementation partner should work in unison and understand the key issues.

Education sector in itself is quite a large sector like any other large industries where data driven decision-making is important. An education institution comprises of multiple departments and many stakeholders including students, teachers, parents, administrators, management and the alumni.

All these cannot be managed with paper work. Schools and higher education institutions need an ERP solution to bridge the gap and also move towards creating world-class institutions and get benefited with data driven decision-making capabilities with business intelligence and analytics that an ERP system offered with tools like Cognos, making the education institution proactive from being reactive in their administration.

Unlike the good old days, institutions these days are connected and hence can utilise the power of technology to enhance productivity.

Some of the benefits of deploying an ERP solution in the Education system are :

• Increased efficiency and reduced business process cycle time
• Collaboration and enhanced communication between multiple stakeholders
• Real-Time data for teachers and parents on student’s academics, for better implementation of remedial programmes
• Consolidation of valuable data and streamlined flow of information
• Making education institutions to be less dependent on people for access to information and making people agnostic
• Analytical reports helping in data driven decision making
• Information available through multiple channels such as- mobile, web, Email, etc.

What are the key pain areas to be focused on while deploying these solutions ?

For any successful ERP implementation, both the school as well as the ERP implementation partner should work in unison and understand the key issues and follow the process to ensure that the solution meets the needs of the end users on a day-to-day basis. Based on our experience of implementing Educube in hundreds of schools across six countries, we have identified the following pain areas :

The key process involved – student lifecycle needs to put in place correctly. This includes student related modules like the enrolments/ admissions, student management, attendance, notifications etc.

For teachers, one of the key pain areas is grading. We solve this with our flexible and comprehensive performance module that comes with different flavours to meet the complex needs of different types of schools & colleges

It is very important to understand the current process followed at the school/college and use the opportunity of the ERP implementation to enhance any processes. While implementing the ERP modules, we work very closely with schools & colleges to not only implement our solution but also share the best practices and consult them for any business process reengineering

How can technology improve the education structure ?

A comprehensive ERP solution is a one stop shop for managing the entire institution or group of institutions as it lets management access data from any location anytime. An ERP solution streamlines the workflows, management and administrative processes of an institution with just a single application. Sharing of information and data across the departments is made possible and reduces the redundant multiple entry of data.

Communication is made quick and easy with email reports and SMS alerts. This especially benefits parents to know about their children’s attendance report; notice board updates etc. An ERP solution helps the administrator to easily update employee payroll, school fees and much more.

Newly Launched : Taking Food Delivery App to The Next Level of Expectation

Online food ordering has already disrupted the food ordering and delivery process in restaurants. No longer do customers have to yell their orders into the phone and explain their orders to the restaurant. It also prevents missed orders due to busy phone lines or lack of resources to monitor the phone. Restaurants are readily incorporating mobile food ordering app in their system to streamline the entire order receiving process.

Empirical data suggests that 70% of all food delivery or takeout orders are placed via mobiles as mobile phones are the most preferred medium for internet browsing. Therefore, we have designed an easily customizable, ready-to-use white label mobile food ordering app, which you can make your own for your restaurant. Find out how to run a successful Online Food Ordering campaign here.

Benefits of Mobile Food Ordering App

1. Customizable Layout : The tailor-made mobile app can be customized as per the theme of your restaurant. The mobile food ordering app features a customizable layout that is designed to match your restaurant’s theme and allows you to tweak the plan. The themed app also works well to promote your restaurant’s brand.

2. Real-time Menu : The menu updating feature allows you to make changes in the app in real time. This means that whenever a change is made in the POS menu at the restaurant outlet, the same is instantly reflected in the app menu. This ensures no mix-ups in the order and provides a quick and smooth ordering experience for the customers. It is an added advantage when you are running multiple outlets, and then, you will be able to avoid the need to update the menu in all your outlets.

3. Easy Ordering : The user-friendly User Interface (UI) of the Mobile Food Ordering App provides a smooth ordering experience for customers. Customers can select their preferred order type; if it’s a takeaway or a delivery order. Next, the app prompts customers to choose their location with an easy drop-down button. It allows customers to select their city and the local outlet before they proceed to the menu and place their order. To finalize the order, the mobile ordering app requests customers’ mobile numbers. A One Time Pin (OTP) gets generated to enable and complete the user profile creation process. Customers can save multiple addresses such as home address, office address, etc. Similarly, returning customers can create passwords to log in.

4. Customer Profiles : The app includes a customer profile section where the user saves his details. New users can register, log in and navigate to the ‘My Profile’ section to manage their details. The following information is available in the ‘My Profile’ section.

Saved address : Customers can save and manage multiple addresses, such as office address and home address, keeping them from the hassles of typing their address each time they order.

Saved Orders : All orders placed by the users are saved in the ‘Order History’ section that can be viewed anytime by them. Customers can go through the list and re-order their preferred items without having to remember those or to build a new order.

Favorite Orders : ‘Favorite Orders’ section lets customers view the saved orders and mark their orders as favorites to assist them place orders with just one click in future. The app facilitates One-Touch-Ordering, where the customer can placer a previously ordered item, to be delivered to a pre-saved address in a single click. It saves the hassle of selecting the type or order and outlets, browsing the menu, and retyping their details again.

Reviews and feedback : The app also contains reviews and feedback section which allows customers to provide their feedback for the restaurant. The app furthermore gives customers the flexibility to write their feedback in their own time, thus, increasing customer delight. All reviews are directly sent to the restaurant owners and managers which help them seek insights, and analyze customer experience and expectations.

5. Push Notifications : You can further improve your customer engagement with the push notification feature through the Mobile Food Ordering App. It allows you to send and promote updates on latest deals, offers, and discounts through right to your customers’ mobile phones. This is also a great marketing tool as it comes handy in updating your customers about new items, new product updates, and new combo, etc., introduced to the menu.

HOTmans : Finally Founded A Proper Application For Hotel Property

Purchasing a new hotel property management system (PMS) is a major decision for independent hotel operators. Though a new PMS will allow for, improved financial performance and easier delivery of guest hospitality, modifying existing routines and practices will always cause operators to think long and hard before making a switch. In speaking with hoteliers who are considering upgrading their PMS, we always explain that the goal is not solely to purchase a new system, but for that new PMS to make operating their hotel easier.

HOTmans is the answer to your problems, we believe a hotel PMS should provide hoteliers with the following benefits :

Accessibility & Flexibility : Operating an independent hotel requires a 24/7 commitment from dedicated managers. Directing team members, monitoring finances and enhancing the guest experience keeps managers busy and on-the-go daily, so having the flexibility to access their hotel PMS from wherever the workday takes them is extremely important. With an online hotel property management system, managers can monitor reservations, adjust rates and review performance from anywhere with an internet connection. Security features like permission-based access keeps important data safe and separate from shared functions. For owners and operators who wish to remain to total control of their hotel operations, HOTmans is a vital tool.

Time Savings : Saving time creates great opportunities for hoteliers to better serve their guests. A robust hotel property management system allows managers to eliminate time-consuming, manual tasks, like organizing paper files and logging in and out of multiple systems – reducing the time team members spend behind the front desk. With a hotel PMS that automates functions, managers are able to streamline and simplify daily workflows so more time is left to build relationships with guests.

Cost Reductions : The time savings realized from a new hotel property management system can be significant, but the reduction in operational spending has the potential to be greater. An online-based, fully integrated PMS positions hoteliers to work faster and smarter with less effort. With a PMS designed for independent hoteliers, operators can :

Focus on purchasing one fully integrated hotel property management system to coordinate all hotel operations rather than multiple, self-contained systems that may not provide all the tools necessary to enhance the guest experience.

Eliminate the cost of an annual contract, software and hardware upgrades and on-site tech support required of an on-premise hotel PMS.

Utilize their new PMS’ booking capabilities to capture commission-free reservations through their website booking engine and secure low-cost rates for global distribution through their vendor’s existing relationships.

For hoteliers to realize these benefits, they must select a system that is designed to meet their operational needs. As a result, operators should look to select an online-based, fully integrated hotel property management system with independent hotel-specific technologies including a property management system, global distribution connectivity, booking engine and revenue manager.

oSS : E-commerce and Vendor Management - Best Couple of The year

E-commerce levels the playing field for retail businesses. Even if you're a small, home-based company, you can establish a global reach with a simple Web site. Anyone, anywhere with an Internet connection can read about your product, and even better, buy it! You don't have to set up physical locations in different cities. You just need to invest in a good Web site design and the right online advertising to catch the attention of potential online clients.

Once again, online shopping puts consumers in the driver's seat. In some ways, that's good for the vendor as well. The vendor's job is to put all the information on the Web site in a clear, compelling way. But then he or she can sit back and let the consumer do the rest of the work. The vendor doesn't have to hire and train salespeople to pitch the product or service. The Web site does it for the company. A well-designed, well-written Web site can do double (or triple) duty as a marketing and advertising tool, a salesperson and a cashier, all wrapped up in one.

Plus the Internet never closes. This means that your Web site is working for you 24/7. People can read your marketing materials, test drive your products and buy them outside of normal business hours.

This is all part of a larger concept called "customer outsourcing" . With an e-commerce Web site, anything that the customer does for himself -- like searching for airline flights, entering his billing information and signing up for an e-mail confirmation -- is work that paid customer service representatives don't have to do. That work, essentially, has been "outsourced" to the customer, saving the company money on employees and salaries.

With certain products and services, the Internet is not only the salesperson and the cashier, but the delivery guy as well. Think about digital downloads. You can go to iTunes or Amazon and download music, movies, TV shows and music videos. Those products are delivered to you within minutes. The company can save on shipping costs and related fees by delivering products directly to the consumer in electronic form.